RAVEVICTORIA Refund Policy

Overview

Thank you for shopping at RAVEVICTORIA. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

Eligibility for Refunds

• Items must be returned within 30 days from the date of purchase.
• Items must be unused and in the same condition that you received them.
• Your item must be in the original packaging.
• Please keep the receipt or proof of purchase for all returns.

Non-returnable Items

Certain types of goods are exempt from being returned. These include perishable goods such as food, flowers, or magazines. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].